Error during MDN signature validation – email addresses do not match

Error during MDN signature validation – email addresses do not match

Scenario

PI AS2 Receiver channel to Mendelson AS2 Server with synchronous Message Delivery Notification (MDN) back to PI with signature validation.

Error

In the message protocol of the PI message monitor (PIMON) as well as in B2B Integration Cockpit (B2BIC) the following error is thrown:

MDN message signature cannot be validated. Error is “Email address in singer certificate does not match the sender address. Signer email: [email1@email.com]. Sender email: [email2@email.com]..

Solution

The email address provided in Mendelson AS2 is not equal with the email address which was provided during creation of the certificate. During the validation of the MDN signature PI compares both email address and throws the error. Either a new certificate has to be created or the email address in the Mendelson AS2 Partner configuration has to be adjusted.

Screenshot of Windows Certificate View - Details Tab
Windows Certificate View
Mendelson AS2 Partner Profile Configuration window
Mendelson AS2 Partner Profile Configuration

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